ILUVUXDESIGN part 1
<p><a href=”http://vimeo.com/19131028″>ILUVUXDESIGN part I</a> from <a href=”http://vimeo.com/iluvuxdesign”>lyle</a> on <a href=”http://vimeo.com”>Vimeo</a>.</p>
Search for storytelling gave this sample.
UX design, Service design and Design thinking
This is from 2009 but nevertheless useful. It is summing up the three basics, UX design, Service design and Design Thinking with images and cases and recources.
The Anatomy of an Experience Map
This is a recent customer journey experience map from Adaptive Path. 
Very interesting to us Dutch. Here you see the five dimensions to the map which are the lens, the journey model, qualitative insights, quantitative information, and the takeaways.The rest and the article you will find at http://www.adaptivepath.com/ideas/the-anatomy-of-an-experience-map by Chris Risdon.
User experience design critical path
I recently found this. It’s usefull.
Here’s the PDF to download
Credits: Erin Malone: Designed for AltaVista November 10, 2000
Team of one
UX Team Of One @ IA Summit 2008
View another webinar from Leah Buley
UX is not UI
Recently found. There are more people struggling with explaining what UX is.
UX design process
The SCM User- Centerd Design Process with the roleplayers.
UX designer skills
About working with particular skills. As a UX designer I read that you’ll have to be all-round. You have to have business skills, team working skills, design skills, research skills, technical skills and graphic skills.
